Recalls and Service Alerts

Furnaces - Air Conditioners - Heat Pumps

Pulse Heat Exchanger Warranty

Type: Service Alert
Equipment: Furnace
Recall or Alert Date: 11-03-2003
Serial Number: H−01−2
Brands Affected: Lennox

Description of Problem:

The pulse has played an important role in the history of Lennox and our industry; but it has come to the end of its life cycle. Lennox will continue to honor the lifetime Pulse heat exchanger warranty; however, Pulse heat exchangers are no longer available and replacement heat exchangers will no longer be produced.

Affected Products:

With the supply of replacement heat exchangers exhausted, a new G51MP furnace will be furnished to satisfy the remaining portion of the warranty. Just as the warranty does not cover shipping, labor or other miscellaneous charges associated with heat exchanger warranty, the cost of labor and shipping of the G51MP is not included.