Recalls and Service Alerts

Furnaces - Air Conditioners - Heat Pumps

Heat Pumps

Date Brand Equip Type # Problem Descriptions  
01-01-1997 CarrierComfortmakerDay & NightHeilLuxaireTempstar Heat Pump Service Manual 428 08 1001 01

Residential Split Heat Pump Systems Service Manual

Service manual for residential split heat pump systems manufactured by ICP 1990-1997

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Details
01-01-2004 Mitsubishi Air ConditionerHeat Pump Service Manual OB311 REVISED EDITION-A

MS24WN Servise Manual

CONTENTS
1. FEATURES ·························································3...

Details
10-01-2007 Mitsubishi Air ConditionerHeat Pump Service Manual OB444 REVISED EDITION-C 9

Inverter-controlled multi system Outdoor Unit Service Manual

CONTENTS
1. TECHNICAL CHANGES ····································2
2. PART NAMES AND FUNCTION...

Details
09-01-2010 Mitsubishi Air ConditionerHeat Pump Service Manual OBH542 REVISED EDITION-A 5

Indoor Unit Service Manual Mr Slim

CONTENTS
1. TECHNICAL CHANGES······································· 2
2. PART NAMES AND FU...

Details
09-01-2010 Mitsubishi Air ConditionerHeat Pump Service Manual OBH543A

Outdoor Unit Service Manual Mr Slim

CONTENTS
1. TECHNICAL CHANGES ··································· 2
2. PART NAMES AND FUNCTIONS...

Details
03-02-2009 Mitsubishi Air ConditionerHeat Pump Service Manual OB451rev E

Outdoor Unit Service Manual

CONTENTS
1. TECHNICAL CHANGES ··································· 3
2. PART NAMES AND FUNCTIONS...

Details
03-01-2009 Mitsubishi Heat Pump Service Manual OB450 rev D

INDOOR UNIT SERVICE MANUAL

CONTENTS
1. TECHNICAL CHANGES ··································· 3
2. PART NAMES AND FUNCTIONS...

Details
10-01-2012 Fujitsu Air ConditionerHeat Pump Service Manual Rev A - 10/2012

Wiring diagram for FUJITSU ductless minisplit system fitted with SS610E Electronic Overflow Condensate Switch

Wiring diagram for FUJITSU ductless minisplit system fitted with SS610E Electronic Overflow Condensate Switch. (Internal Installation) Place C...

Details
10-10-2010 Fujitsu Air ConditionerHeat Pump Service Manual 6-26-FG2020

HIGH-SEER R410A MINI-SPLITS TROUBLESHOOTING GUIDE 2010 — 2011

HIGH-SEER R410A MINI-SPLITS TROUBLESHOOTING GUIDE 2010 -- 2011

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Details
09-22-2006 York Air ConditionerHeat Pump Service Alert YS-049-06

2-5 Ton Champion Gas heat – Electric Cool Units With ECM (Variable Speed) Motors periodically failing to run on a call for cool

We have received reports of customer complaints that these units could freeze up from time to time. Investigation found that the ECM blower mo...

Details
05-26-2006 York Air ConditionerHeat Pump Service Alert YS-040-06

Electrical Failure Due to Windings Shorting or Shunting

56 frame condenser fan motors. 024-32068-002, 024-32068-007, 024-32068-008 Electrical Failure Due to Windings Shorting or Shunting. Fix on Fai...

Details
04-19-2006 York Heat Pump Service Alert YS-037-06

YMA048 & YMA060 Unit Nuisance Heat Pump Trips During Defrost

Units tripping on high pressure before exiting defrost laboratory testing was performed on YMA048 AND YMA060 units

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Details
04-12-2007 York Air HandlerFurnaceHeat Pump Service Alert YS-013 -07

Blower wheels coming apart on Residential – Furnaces, Air Handlers and Package Units

To resolve field complaints of blower wheels coming apart the one-piece motor bracket has been modified. Because of motor bracket legs flexed ...

Details
11-01-2006 York Heat Pump Service Alert ST-028-06

Demand Defrost Control Board on Heat Pumps12, 13 and 14 Seer

Last heating season we had several calls on the part number S1-03101975102 Demand Defrost Control board used on the 12, 13 and 14 seer heat pu...

Details
06-01-2006 York Heat Pump Service Alert ST-010-06

Defrost Control Problems 031-01975-000 (S1-03101975000) SAP#10211

We had a few reports this past winter of the units listed above not defrosting completely. Reports were that the units exited the defrost cycl...

Details
10-01-2010 Daikin Heat Pump Service Manual SiUS04-921

Inverter Pair Wall Mounted Type H-Series Service Manual

Daikin Service Manual for Inverter Pair Wall Mounted Type H-Series

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Details
03-01-2016 Daikin Air ConditionerHeat Pump Service Manual SiUS121602E

Multi-Split Type Air Conditioners 2/3MXL-Q Series Service Manual

Daikin Service Manual for Multi-Split Type Air Conditioners 2/3MXL-Q Series

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Details
07-01-2015 Daikin Heat Pump Service Manual SiUS121502E

Multi-Split Type Air Conditioners 2/3/4MXS-N Series Service Manual

Daikin Service Manual for Multi-Split Type Air Conditioners 2/3/4MXS-N Series

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Details
01-01-2013 Daikin Air ConditionerHeat Pump Service Manual SiUS091133

Inverter Pair FTXS-L Series FDXS-L Series Service Manual

Daikin Service Manual for Inverter Pair FTXS-L Series FDXS-L Series

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Details
02-01-2016 Daikin Heat Pump Service Manual SiUS091601E

Inverter Pair Wall Mounted Type FTX-N Series Floor Standing Type FVXS-N Series Service Manual

Daikin Service Manual for Inverter Pair Wall Mounted Type FTX-N Series Floor Standing Type FVXS-N Series

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Details
03-01-2015 Daikin Air ConditionerHeat Pump Service Manual SiUS041501E

Inverter Pair Wall Mounted Type FTK(X)N-N, FTK(X)-N Series Service Manual

Daikin Service Manual

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Details
09-10-2014 AmanaCarrierDaikinGoodman Air ConditionerHeat Pump Service Alert SA-023

Sticking TXV’s on 2 and 2-1/2 Ton Split System Evaporator Coils and 15 SEER Package Units

Recently we have received reports of sticking or restricted TXV’s (thermostatic expansion valves) on AC and HP product in the 2 and 2-1/2 to...

Details
03-28-2014 American StandardTrane Heat Pump Service Alert SSP-SVB20B-EN

Variable Speed Outdoor Heat Pump Personality Module Update

The purpose of this bulletin is to address reports of variable speed heat pump systems entering hard lockout conditions due to low EEV startup...

Details
08-29-2014 Lennox Air ConditionerHeat Pump Service Alert C-14-06

Update on TXV Operation and Performance in Residential Air Conditioner and Heat Pump Systems

Over the past few weeks, Lennox has been diligently working with our suppliers, testing laboratories and manufacturing locations to determine ...

Details
07-30-2014 Lennox Air ConditionerHeat Pump Service Alert C-14-05

Potential Contaminants Affecting TXV Operation and Performance in Residential Air Conditioner and Heat Pump Systems

Lennox has seen an increase in TXV warranty claims year to date, particularly in the 2 – 3 ton range, and we have received reports from the ...

Details
12-11-2014 Lennox Heat Pump Service Alert C-14-04

iComfort® Max Defrost Operations

Lennox has developed an improved defrost control algorithm for use on our XP17 and XP21 Heat Pumps Models to address applications where the ou...

Details
12-19-2013 Lennox Heat Pump Service Alert C-13-15

XP25 Outdoor Fan Vibration

Isolated field reports of outdoor fan vibration in the above units. These units use a two piece motor/fan blade assembly (variable speed motor...

Details
08-10-2015 Lennox Air ConditionerHeat Pump Service Alert C-15-07

Restricted Equalizer Line Issue on Thermostat Expansion Valves (TEV) used with CX35 Coils

TEV operational issues on systems utilizing CX35 coils due to manufacturer's copper flare seal bonnet blocking the equalizer line. If the equa...

Details
01-01-1977 Lennox Heat Pump Service Alert MT-7701

HP8 Heat Pump with CB11 Blower Coil

The CB11 blower coil can be used in a heat pump application with an HP8 outdoor unit. Special consideration must be taken in selecting the mat...

Details
06-03-2015 Lennox Air ConditionerHeat Pump Service Alert RP-15-01

Compatibility Issues Between LRP14 Residential Packaged Units and Honeywell 5000 Series Thermostats

Honeywell 5000 Series thermostats are not compatible with the LRP14 Residential Packaged Units. Issues include: Units do not switch mode when...

Details
09-01-2015 Lennox Air ConditionerHeat Pump Service Alert VRF-15-02

Lennox VRF units Low Demand in Cooling Mode

There is new information regarding operation of Lennox VRF units when the cooling demand is very low. Previous information indicated that the ...

Details
10-08-2012 American StandardTrane Air ConditionerHeat Pump Service Alert UN-SVB15C-EN

outdoor fan motor for the units noted in this bulletin.

Based on investigation from field failure reports and updated motor manufacturer testing and analysis; we have updated the field installed act...

Details
03-10-2011 AmanaGoodman Air ConditionerAir HandlerHeat Pump Service Alert SA-013

Emerson EEM Motor Speed Tap T4

Emerson has notified Goodman Mfg that their Selec-Tech EEM motor that is used in some Goodman and Amana brand products could cause an excessiv...

Details
06-19-2009 AmanaGoodman Air ConditionerHeat Pump Service Alert SR-030

Leaking Service Valves on Split System Condensers and Heat Pumps

Goodman has received a few reports of service valves on Split System Condensers and Heat Pumps leaking over the winter months. Our investigati...

Details
05-19-2003 Amana Heat Pump Service Alert CAG-442

RHA36A2* and RHF42A2* Heat Pump Change Over Noise

There have been field reports ofRHA36A2*, and RHF42A2* heat pumps with excessive noise being generated by the scroll compressor while the syst...

Details
09-14-2004 Amana Air ConditionerHeat Pump Service Alert CAG-461

Condenser Fan Motor Failure

Condenser fan motors used on Amana brand remote cooling and heat pump condensing units with 35" chasis experiencing nusance tripping of the in...

Details
03-17-2004 BryantCarrierPayne Heat Pump Service Alert DSB 05-0012

New Reversing Valves and Solenoid Coils

New reversing valves have been implemented into residential split system heat pumps. The new valves use the same electrical plugs, are dimensi...

Details
06-05-2012 BryantCarrierPayne Air ConditionerHeat Pump Service Alert DSB 12-0019b

Regal Beloit X-13 Blower Motor DOA Failure

The situation with the X-13 blower motors is related to the control section of the motor. There are two internal control components, a transis...

Details
12-22-2014 BryantCarrier Air ConditionerHeat Pump Service Alert DSB 14-0015

Variable Speed Inverter/AOC Board Rework

During a recent factory product audit of the above listed models, it was discovered that the stator heat function was not enabled for units le...

Details
09-17-2012 BryantCarrier Air ConditionerHeat Pump Service Alert DSB 11-0025A-

Bristol Two Stage Compressor or Unit Replacement Program

This bulletin sets forth the modified replacement program for Bristol 2 stage compressors or complete outdoor units due to an in-warranty comp...

Details
01-03-2006 BryantCarrier Air ConditionerHeat Pump Service Alert 07-0001

Code 71 and 72 on 2-Stage Outdoor Units

We have received reports of the outdoor units listed above intermittently not starting, and generating 71 (Thermal Cutout in Low Stage) and 72...

Details
09-17-2012 BryantCarrier Air ConditionerHeat Pump Service Alert DSB 14-0025

Bristol Two Stage Compressor or Unit Replacement Program

This bulletin sets forth the modified replacement program for Bristol two stage compressors or complete outdoor units due to a compressor fail...

Details
06-05-2014 Lennox Air ConditionerHeat Pump Service Alert C-14-02

Outdoor Control Random Alarm Code 431

The code may randomly occur on the XP25 when the reversing valve is immediately deenergized when the heat pump is coming out of defrost. (Issu...

Details
04-23-2015 Lennox Air ConditionerHeat Pump Service Alert C-15-03

TXV Operation and Performance in Residential Air Conditioner and Heat Pump Systems

Reports from the field and testing in our lab indicate that in some cases, systems with thermal expansion valves may exhibit
reduced cap...

Details
04-30-2004 American StandardTrane Air HandlerHeat Pump Recall 04-122

American Standard Companies Announce Recall of Trane and American Standard Accessory Electric Heaters

Overheating of the wiring in the accessory heater can lead to wall thermostat fires. There have been four reports of thermostat fires. Two of ...

Details
09-30-2004 AmanaAmerican StandardJanitrolTrane Air ConditionerHeat Pump Recall 04-229

Goodman Company, L.P. Announce Recall of Amana, Trane, and American Standard Brand Package Terminal Air Conditioners/Heat Pumps

Fire hazard resulting from this chain of events: filter becomes clogged due to lack of maintenance, severely restricting airflow and resulting...

Details
10-19-2005 ComfortmakerHeilTempstar Air ConditionerHeat Pump Recall 06-011

CPSC, International Comfort Products LLC Announce Recall to Repair “Packaged Gas Electric” Heating and Cooling Units, or “Gas-Packs”

The unit's control board can ignite and, in certain units, can result in the ignition of flammable material adjacent to the unit. The firm has...

Details
11-07-2007 Carrier Air ConditionerHeat Pump Recall 08-073

Packaged Terminal Air Conditioners and Heat Pumps Recalled by Carrier Due to Fire Hazard

An electric heater in the unit can break, posing a fire hazard to consumers. Carrier has received five reports of electric heater failures, re...

Details
12-20-2007 McQuayRemington Air ConditionerHeat Pump Recall 08-530

McQuay Recalls Air Conditioners/Heat Pumps Following Fires

Wires in the heater element can overheat and spark, posing a smoke and fire hazard to consumers. McQuay has received three reports of fires th...

Details
04-03-2008 Goodman Air ConditionerFurnaceHeat Pump Recall 08-555

Goodman Manufacturing Co. Recalls Heating and Cooling Units Due to Fire Hazard

The serial plates on the units contain inaccurate information that could result in the use of undersized installation wiring, posing a fire ha...

Details
08-27-2008 AmanaCenturyComfort-Aire Air ConditionerHeat Pump Recall 08-602

Goodman Company Recalls Air Conditioner/Heat Pump (PTAC) Units Due to Fire Hazard

The PTAC's power cords can overheat, posing a burn or fire hazard. Goodman has received nine reports of smoke or fire associated with the PTAC...

Details
12-08-2009 AmanaCenturyComfort-Aire Air ConditionerHeat Pump Recall 10-058

Goodman Company Reannounces Recall of Air Conditioner/Heat Pump Units Due to Fire Hazard

The power cords on the PTACs can overheat, posing a burn or fire hazard.Goodman has received eleven reports of smoke or fire associated with t...

Details
01-04-2013 Amana Air ConditionerHeat Pump Recall 13-715

Goodman Company Recalls Amana Heating and Cooling Units Due to Fire Hazard

The serial plates on the units have inaccurate information that could result in installers and servicers using undersized wiring, posing a fir...

Details
02-17-2016 AmanaCenturyComfort-AireGoodmanYork Air ConditionerHeat Pump Recall 16-102

Goodman Company Expands Recall of Air Conditioning and Heating Units

The power cords on the air conditioning and heating units can overheat, posing burn and fire hazards. Packaged Terminal Air Conditioner/Heat P...

Details
12-22-2015 BryantCarrierFast Air ConditionerHeat Pump Recall 16-065

Carrier Recalls to Repair Packaged Terminal Air Conditioners, Heat Pumps Including Previously Recalled Units Due to Fire Hazard

The power cord plug can overheat, posing a fire hazard to consumers. Packaged Terminal Air Conditioners (PTAC) and Heat Pumps (PTHP). Carrier ...

Details
08-27-2014 AmanaCenturyComfort-AireGoodmanYork Air ConditionerHeat Pump Recall 14-263

Goodman Company Recalls Air Conditioning and Heating Units Due to Burn and Fire Hazards

The power cords on the air conditioning and heating units can overheat, posing burn and fire hazards. Amana, Century, Comfort-Aire, Goodman an...

Details