Recalls and Service Alerts

Furnaces - Air Conditioners - Heat Pumps

Comverge Recalls Communication Module Inside TXU Energy Thermostats Due to Risk of Fire Hazard

Type: Recall
Equipment: Thermostat
Recall or Alert Date: 06-17-2010
Serial Number: 10-743
Brands Affected: White-Rodgers

Description of Problem:

The communication module in the thermostat can overheat, posing a risk of fire hazard. Comverge is aware of 13 incidents of the communication module overheating and damaging the thermostat, in at least two incidents there was minor smoke damage to the wall. Comverge has not received any reports of injuries.

Affected Products:

This recall involves Comverge communication modules inside programmable thermostats sold by TXU Energy with a serial number between 1015857 and 1022518. The serial number can be found on the top of the thermostat's plastic housing. The thermostats have "TXU Energy" and "White Rodgers" printed on the front faceplate.