Recalls and Service Alerts

Furnaces - Air Conditioners - Heat Pumps

Bristol Two Stage Compressor or Unit Replacement Program

Type: Service Alert
Equipment: Air ConditionerHeat Pump
Recall or Alert Date: 09-17-2012
Serial Number: DSB 11-0025A-
Brands Affected: BryantCarrier

Description of Problem:

This bulletin sets forth the modified replacement program for Bristol 2 stage compressors or complete outdoor units due to an in-warranty compressor failure. This program applies to compressors that fail on or after September 17, 2012 while still under standard limited warranty coverage and can be utilized only one time per unit. The Bristol 2 stage reciprocating compressor has undergone continuous improvements to extend its long term reliability, but is more sensitive to certain operating conditions than a scroll compressor. Oversized equipment, improper airflow and charging issues are a few examples of applications and operating conditions that can cause additional stress on the system’s components, including the compressor.

Affected Products:

Bryant: 698B, 598B, 286A,187A
Carrier: 38YDB, 38TDB, 25HNA6, 24ANA7
Serial Number(s): 3101xxxxxx and newer