Recalls and Service Alerts

Furnaces - Air Conditioners - Heat Pumps

Viessmann Recalls Gas Boilers Due to Fire and Carbon Monoxide Hazard

Type: Recall
Equipment: Boiler
Recall or Alert Date: 02-25-2016
Serial Number: 16-729
Brands Affected: Vitodens

Description of Problem:

The boiler can overheat and emit flue gases into the venting system and carbon monoxide can leak throughout the residence, posing a fire and carbon monoxide hazard to consumers. The firm has received 10 reports where the boilers overheated, causing the boilers to shut down. No injuries have been reported.

Affected Products:

This recall involves the Vitodens 200-W condensing gas boilers used for residential use. These wall hung units are housed in a white metal box that measures about 43.5 inches tall by 19 inches wide by 21 inches deep. There are two models: B2HB-45 and B2HB-57 included in this recall. The name “Vitodens” and “Viessmann” are printed on the label on the outside of the boiler box. The product name and model number can be found on the boiler rating plate located on the left side of the white boiler cover. The serial number can be found on a separate label under the boiler cover or on the left hand side of the unit. Recalled boilers do not have a blue dot with a handwritten data label on it.